Frequently Asked Questions

Enter your wording and, where offered, your established year and additional names on the product page. Choose your size, finish and font before adding it to your cart.

Preview your lettering before ordering. After purchase, we’ll email your complete design for approval. Approve it or request changes before we start production.

Sizes vary by design. Check the size options and product details on the item you choose. Contact us if you need a custom size.

Yes. Type your wording and tap a font sample to select it. Use “View all 25 fonts” to see the full selection.

Yes. We handcraft our wood signs in Alberta, Canada, with care for the lettering, finish and details of each design.

Display and mounting requirements depend on the design and surface. Contact us before ordering if you need specific hanging hardware or outdoor use.

Personalized woodwork makes a thoughtful wedding, anniversary or housewarming gift. If you have a deadline, contact us before ordering to check timing.

No two pieces of wood are identical. Grain, knots and stain appearance vary naturally. Screen colours and stain samples are a guide.

Production typically takes 5–10 business days, plus shipping time. We begin after you approve your design. Timing can vary with order volume and customization; contact us before ordering for a specific deadline.

Request changes when reviewing your emailed design proof. Contact us promptly about other order changes. Once production begins, changes may no longer be possible.

  • local_shipping

    Made to order

    Handcrafted after design approval. Shipping options and rates are shown at checkout.

  • forum

    Design approval included

    Review your emailed proof and request changes before we begin making your piece.

  • credit_card

    Secure Payment

    Pay securely via PayPal, Debit card, Credit card, ShopPay, Apple pay or Google Pay.