
Frequently Asked Questions
Can I personalize the family name and date?
Can I personalize the family name and date?
Enter your wording and, where offered, your established year and additional names on the product page. Choose your size, finish and font before adding it to your cart.
Can I preview my design before ordering?
Can I preview my design before ordering?
Preview your lettering before ordering. After purchase, we’ll email your complete design for approval. Approve it or request changes before we start production.
What sizes are available?
What sizes are available?
Sizes vary by design. Check the size options and product details on the item you choose. Contact us if you need a custom size.
Can I choose different fonts?
Can I choose different fonts?
Yes. Type your wording and tap a font sample to select it. Use “View all 25 fonts” to see the full selection.
Is each sign handmade?
Is each sign handmade?
Yes. We handcraft our wood signs in Alberta, Canada, with care for the lettering, finish and details of each design.
Is the sign ready to hang?
Is the sign ready to hang?
Display and mounting requirements depend on the design and surface. Contact us before ordering if you need specific hanging hardware or outdoor use.
Is this a good gift?
Is this a good gift?
Personalized woodwork makes a thoughtful wedding, anniversary or housewarming gift. If you have a deadline, contact us before ordering to check timing.
Will the wood grain look exactly like the photos?
Will the wood grain look exactly like the photos?
No two pieces of wood are identical. Grain, knots and stain appearance vary naturally. Screen colours and stain samples are a guide.
How long does production take?
How long does production take?
Production typically takes 5–10 business days, plus shipping time. We begin after you approve your design. Timing can vary with order volume and customization; contact us before ordering for a specific deadline.
Can I change my personalization after ordering?
Can I change my personalization after ordering?
Request changes when reviewing your emailed design proof. Contact us promptly about other order changes. Once production begins, changes may no longer be possible.